Privacy Policy
Radical Pharma Consultancy Inc. (“Radical Pharma”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through radicalpharmaconsultancy.com, why we collect it, and how we protect it. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where it applies to visitors from the United Kingdom or European Union, the GDPR.
Information we collect
- Information you give us. When you use our contact form, download a resource such as our inspection readiness checklist, or email us, we collect the details you provide — typically your name, email address, company, the service you are interested in and your message.
- Analytics information (only with your consent). If you accept analytics cookies, Google Analytics collects information such as pages visited, approximate location (country or city), device and browser type, and how you arrived at our site. IP addresses are anonymised. If you decline, no analytics cookies are set.
- Technical logs. Our hosting provider records standard server logs (such as IP address and request time) to keep the site secure and running.
How we use your information
- To respond to your enquiry and discuss a potential engagement.
- To understand how our website is used so we can improve it (analytics, with consent).
- To protect our website against spam and misuse.
We do not sell or rent your personal information. We only send you occasional insights by email if you tick the consent box when downloading a resource, and every such email lets you unsubscribe. In line with Canada’s Anti-Spam Legislation (CASL), we keep a record of your consent.
Service providers
We use a small number of trusted providers to run this website. They process information on our behalf and may store it outside Canada, including in the United States:
- Netlify — website hosting.
- Web3Forms — delivers contact-form messages to our inbox.
- Google Workspace — business email.
- Google Analytics — website analytics (only if you consent).
- Google Fonts — web fonts used to display the site.
Cookies
We use analytics cookies only after you click “Accept” on our cookie banner. Your choice is remembered in your browser. You can change it at any time using the “Cookie settings” link at the bottom of any page.
Retention
We keep enquiry correspondence for as long as needed to respond and to manage any resulting business relationship, and then delete it unless we are required to keep it for legal or accounting reasons. Analytics data is retained according to our Google Analytics retention settings.
Your rights
You may ask to access, correct or delete the personal information we hold about you, or withdraw your consent, by contacting us at the address below. If you are in the UK or EU you also have the right to object to or restrict processing, to data portability, and to complain to your local data protection authority. In Canada you may contact the Office of the Privacy Commissioner of Canada.
Security
Our website is served only over encrypted HTTPS connections, and we limit access to personal information to people who need it to respond to you.
Contact
Questions or requests about this policy: umesh@radicalpharmaconsultancy.com
Radical Pharma Consultancy Inc., Ontario, Canada.